By: Kerri Schrage and Dan Giovacchini from Tango
User adoption is often the biggest barrier to realizing the full value of Workday, especially after go-live. In this session of CrossVue’s Innovation Services Webinar Series, explore how organizations can overcome resistance to change and solve the “last mile” of adoption. The discussion focuses on supporting ambivalent adopters, moving beyond traditional training, and enabling users with real-time, in-app guidance that fits naturally into their day-to-day work. You’ll see how digital adoption tools like Tango complement CrossVue’s change management efforts, reduce support burden, and help teams confidently adopt new processes inside Workday.
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