CrossVue unveils new organizational structure aligned to enhance client experience
Chicago, IL, July 11, 2023 — CrossVue, a contemporary consulting firm providing the blueprint for modernizing client operations and processes through Workday, announces an industry focused organizational structure designed to enhance how we deliver Workday’s technology solutions to our customers. This strategic realignment reflects CrossVue’s goal to drive industry focused solutions to help our clients reach their transformation goals through the Workday platform.
Key aspects of the new organizational structure include:
- Centralizing the Healthcare, FSI, Nonprofit, Federal, and Commercial industry teams and go-to-market growth functions under Michelle Balash, CrossVue’s Chief Growth & Revenue Officer
- Operationalizing a seamless client journey from transformation through implementation to post-production support driving cross-functional practice strategy, collaboration & outcomes to provide an excellent client experience under Brian Hearing, CrossVue’s Chief Experience Officer
- The new structure fosters collaboration across the diverse expertise and industry perspectives of our entire team – enabling accelerated delivery of new solutions, driving exceptional results for our clients, and adding scale to the organization.
“Our new organizational structure positions us for success in solving the complex, dynamic problems our clients face, while opening up opportunities for our employees to innovate and apply their deep Workday expertise from the sales to ongoing service processes,” said Jill Jones, CrossVue CEO. “By aligning our industry vertical teams and connecting them with the teams focused on delivering innovation, we will drive delivery excellence to our clients.”
Help us congratulate Michelle Balash and Brian Hearing on their new roles.
CrossVue is a contemporary consulting firm providing the blueprint for modernizing client operations and processes through Workday. As a leading Workday advisory, deployment, and post-production support firm, we drive critical results for our clients and help them reach their transformation goals through the Workday platform.