Use Case  

A multi-location health system wanted to focus on simplifying and modernizing their systems with the goal of making it easier for staff, clinicians, and leaders to perform their duties, make decisions and share and access data across the organization. To achieve the objective, CrossVue Consulting was engaged to unify cross-functional systems and enable the organization to connect historically disconnected data exchanges including:

• Financial planning and budgeting
• Supply chain and Inventory Management
• Procure to Pay
• Human Resources
• Time Tracking and Payroll
• Accounting
• Other back-office support functions

Our Approach 

Our team of healthcare and ERP experts worked closely with management and stakeholders from all departments to first understand the processes, data requirements, and pain points across the organization. We then designed and initiated a 12-month deployment of Workday Human Capital Management, Payroll, Financials, and Supply Chain Management to be the driving force and transform the business.

Our Impact 

Functional areas that once had no touchpoints or data exchanges were now brought together in a unified Workday ecosystem. This successful deployment achieved the following outcomes

• Provided real time visibility and opportunities to address critical supply chain and inventory balances or issues
• The organization to pay all employees from within a single legal entity
• Allocated costs accurately to multiple companies and departments within the vast hospital system
• Streamlined financial and HR processes
• Simplified the technology application landscape
• Improved organizational decision making with real-time access to data
• Control costs with increased productivity
• Improved compliance and simplified the effort

We were also able to implement a critical two-way integration with the company’s time and scheduling system, which eliminated the need for manual data input. In total, CrossVue’s expert Workday implementation rebuilt the health system’s back office, reduced sourcing, accounting close and hiring timelines, and empowered the company to work more efficiently and strategically.